Contact
Terms and Conditions for Nuera
1. Introduction
Welcome to Nuera, an online platform dedicated to providing cognitive-enhancing puzzles and games specifically curated to foster environments where neurodiversity can thrive. By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please refrain from using our website and services.
2. Product Description and Usage
-
Product Nature: Our offerings include puzzles, games, and interactive tools designed to stimulate cognitive development and cater to neurodiverse individuals. These products are intended for personal use in environments conducive to learning and growth.
-
Safety and Suitability:
-
Parental Guidance: Certain items may contain small parts or require complex instructions, making them potentially hazardous for children without supervision. We strongly advise parental oversight for any use involving minors.
-
Warnings: Specific products might carry warnings about potential physical or cognitive health implications. Users must heed these warnings.
-
No Liability for Damage: We are not responsible for any personal injury or damage resulting from the misuse, improper use, or unintended use of our products. Our role is strictly as a retailer, not a manufacturer.
-
3. Purchase and Financial Transactions
-
Non-Refundable Policy: Upon purchase, all funds are considered non-refundable. This policy underscores the commitment to our product's integrity and the bespoke nature of cognitive enhancement tools.
-
Transaction Issues: In the event of payment issues, product discrepancies, or other transaction-related queries, users are directed to seek assistance through our customer support system.
4. Dispute Resolution
-
Support Contact: For any disputes or issues, you must contact us via email at mattcyberaxis@gmail.com (mailto:mattcyberaxis@gmail.com). We commit to addressing concerns with due diligence, striving for a resolution that is fair and reasonable.
-
Resolution Process: We will acknowledge your dispute within 48 hours and aim to resolve it within 14 business days, although complex issues might take longer.
5. Limitation of Liability
-
We do not accept liability for any indirect, incidental, special, consequential, or punitive damages, or loss of profit or revenue, arising from or in connection with the use or inability to use our products or services, even if we have been advised of the possibility of such damages.
-
Exclusions: This exclusion does not apply where liability cannot be limited by law, such as in cases of gross negligence or willful misconduct.
6. Intellectual Property
-
Ownership: All content, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations appearing on this website are the property of Nuera or its content suppliers and are protected by international copyright laws.
-
Use Restrictions: Users are granted a limited license to access and use the website and its content for personal, non-commercial purposes. Unauthorized use, reproduction, or distribution of content is strictly prohibited.
7. User Conduct
-
Acceptable Use: You agree to use our website only for lawful purposes, in a manner that does not infringe the rights, or restrict or inhibit the use and enjoyment of the website by any third party.
-
Prohibited Conduct: This includes, but is not limited to, hacking, distributing viruses, or engaging in any activity that disrupts or interferes with our services.
8. Changes to Terms
-
We reserve the right to update or change these Terms at any time. Changes will be posted on this page, and your continued use of the site post-change constitutes your acceptance of the new Terms. We recommend periodically reviewing these Terms.
9. Governing Law
-
These Terms will be governed by and construed in accordance with the laws of [Country], excluding its conflict of law provisions. Any legal action or proceeding relating to these Terms shall be brought exclusively in the [appropriate court] in [Country].
10. Contact Information
-
For any questions regarding these Terms, please contact us at mattcyberaxis@gmail.com (mailto:mattcyberaxis@gmail.com).
Disclaimer: This comprehensive Terms and Conditions document aims to ensure clarity and compliance with user expectations and legal standards. However, it should not be taken as legal advice. For tailored legal advice, especially concerning compliance with local laws, privacy issues, or consumer rights, consulting with a legal professional is essential. This policy does not include refund policies per your request but ensures that users know where to seek resolution for issues.